1. Acceptance
By creating an account or otherwise using chapter3five (“Service”), you (“you”, “User”) agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.
2. Eligibility — 18 or older
chapter3five is an adults-only product. You represent and warrant that you are at least eighteen (18) years of age. We do not knowingly collect information from minors. If we learn that we have collected personal information from a minor, we will delete it.
3. What chapter3five is, and is not
chapter3five is a software service that helps people record answers to a curated set of questions and later interact with that archive via a conversational interface. Responses produced by the conversational interface are generated by artificial intelligenceon the basis of the User’s recorded material; they are not verbatim recordings of any person and may not match what a real person would say.
chapter3five is not medical, psychological, psychiatric, legal, financial, or therapeutic advice. It is not a substitute for professional treatment, counseling, or care. If you are in crisis or in need of support, please contact a qualified professional or, in emergencies, your local emergency number.
4. Your account
- You agree to provide accurate, current, and complete information when creating an account, and to keep it up to date.
- You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
- You agree to notify us immediately of any unauthorized use.
- We may refuse, suspend, or terminate accounts at our discretion, with or without notice, for violation of these Terms.
5. Your content; license to operate the Service
You own the content you submit to chapter3five (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (only as necessary for technical operation), display, and transmit Your Content solely for the purpose of operating, providing, and improving the Service for you and any people you authorize.
We do not sell Your Content. We do not use Your Content to train third-party general-purpose AI models. Your Content may be transmitted to processors solely to render the Service (see Privacy Policy).
6. Acceptable use
You agree not to use the Service to:
- Submit content about a real person without their consent, or content that infringes another person’s privacy, publicity, or other rights.
- Submit content that is unlawful, defamatory, harassing, threatening, hateful, or that depicts minors in a sexual context.
- Impersonate any person or entity.
- Reverse engineer, decompile, or attempt to extract source code or training data, except as permitted by law.
- Bypass, attempt to bypass, or interfere with security or rate-limiting features.
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
7. AI-generated content; no warranty of accuracy
The conversational interface produces output using an AI language model. The output may be inaccurate, incomplete, fictional, or inconsistent with what a real person represented in the archive would say or believe. You acknowledge that you are interacting with a generated representation, not a real person, and you assume the risk of any reliance on the output.
8. Death, inheritance, and account legacy
chapter3five is designed so that an archive may outlive the person who created it. The legal and operational specifics — who inherits access, how access is transferred, what notice is required, what happens if no successor is named — will be defined by us prior to general availability and may be modified from time to time. By using the Service, you agree that we may take reasonable measures to verify a successor’s identity before granting access, and that we may delete archives in the absence of activity or successor designation after a notice period.
9. Fees and payment
Some features are or may become paid. Paid features are billed through our payment processor. Fees are non-refundable except where required by law or expressly stated. Taxes may apply. Prices may change with notice.
10. Intellectual property; our marks
The Service, including its software, design, content (other than User Content), and chapter3five trademarks, is owned by us or our licensors and is protected by intellectual property laws. Nothing in these Terms transfers any of those rights to you, except the limited license to use the Service.
11. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT IT WILL BE ERROR-FREE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL chapter3five, ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
13. Indemnification
You agree to defend, indemnify, and hold harmless chapter3five and its officers, employees, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of (a) Your Content, (b) your use of the Service, or (c) your violation of these Terms, applicable law, or any third-party right.
14. Dispute resolution; arbitration; class action waiver
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of a recognized arbitral institution to be designated by us prior to general availability. You waive the right to participate in any class action against chapter3five. Either party may bring claims in small-claims court, where eligible.
15. Governing law
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws principles. The venue and jurisdiction for any non-arbitrable matters lie in the state and federal courts located in Delaware.
16. Termination
You may close your account at any time. Upon closure, you may request export and deletion of your data; we will fulfill such requests within a reasonable period subject to legal obligations. We may terminate your access for violations of these Terms or for extended inactivity, with notice where practicable.
17. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance.
18. Contact
For legal notices, disputes, or questions about these Terms, contact legal@chapter3five.app.